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Welcome to Marlborough’s newly updated website! Hopefully, you’ll find it reflects the true personality of our town while providing all the important local information. We hope it will be a place you’ll want to visit often.


Eversource joins other utilities urging caution to customers

BERLIN, Conn. (November 18, 2019) – Whether it’s over the phone, online or at the front door, sophisticated scammers are finding unique ways to exploit people and steal their money, and Eversource wants its customers to beware of the seasonal increase in utility scams. These scammers often pose as Eversource employees to get money, demand personal information for identity theft, or use deceptive marketing tactics to convince customers to switch energy suppliers. This week – as part of Utilities United Against Scams, which is a consortium of over 100 energy companies – Eversource is urging its customers to look for the signs of scammers.

“We always want to protect our customers from scams, and that’s why it’s critical we continue to raise awareness and educate the public about all the different tactics these scammers use,” said Eversource Senior Vice President and Chief Customer Officer Penni Conner. “If someone shows up at your home or calls you and demands immediate payment, do NOT give it to them. Call us right away at 1-800-286-2000 to verify ANY request for payment or personal information.”

A common utility con involves customers getting phone calls warning that their service is about to be shut off because of unpaid bills. The caller claims to be a billing representative from Eversource who tells a customer that to avoid an immediate shutoff, they need to settle an overdue bill by providing a credit card number or a prepaid debit card. In many cases, the caller ID will display “Eversource.” Both businesses and homeowners are targeted and, unfortunately, scammers are often successful. According to the Better Business Bureau’s 2018 Scam Tracker Risk Report, the median loss for a utility scam victim is $500.
The energy company wants to remind its customers:
• Eversource representatives never demand instant payment in person or over the phone.
• Eversource representatives do not require the use of prepaid debit cards (such as Green Dot MoneyPak, Vanilla or Reloadit.)
• Eversource representatives never request customers meet at a payment center, such as a department or grocery store, to make a payment.
• Eversource does not solicit door-to-door or on the phone on behalf of third-party energy suppliers.
• All Eversource employees carry photo identification; field workers wear company logoed clothing and drive company vehicles.
Eversource urges anyone who believes they are a target of improper solicitation to please alert local law enforcement and contact the company directly at 1-800-286-2000. The energy company tracks these types of customer concerns and reports them to state regulators.
Eversource.com and the Utilities United Against Scams websites provide more information on how to protect personal information and avoid becoming a victim of utility scams. Concerned customers can also report scams and fraudulent activity by calling the Public Utilities Regulatory Authority (PURA) at
1-800-382-4586.

 

Town Hours of Operation

Monday            8:00 - 4:30
Tuesday           8:00 - 7:00
Wednesday      8:00 - 4:30
Thursday          8:00 - 4:30
Friday              8:00 - Noon

Marlborough needs volunteer Board and Commission members to help local government make the important decisions that will determine our quality of life. If you’re interested in contributing your service and talent to our community, please consider applying to serve as a local board or commission member!

APPLICATION FOR APPOINTMENT TO BOARDS, COMMISSIONS OR COMMITTEE

Current Events

10 Dec 2019;
07:00PM -
Special Planning Commission Meeting Cancelled
11 Dec 2019;
07:00PM -
Board of Finance
11 Dec 2019;
07:00PM -
Zoning Board of Appeals
12 Dec 2019;
06:30PM - 08:00PM
REG.8 BOE Sub Committee
12 Dec 2019;
07:00PM -
WPCA Meeting
12 Dec 2019;
07:00PM -
BOE

Emergency Contacts

  • Connecticut State PoliceMarlborough Police Information

    911 - Fire, Police, Medical Emergency Vehicle Dispatch

    Resident State Trooper – Office (860)295-9098
    Email Trooper Dunshee: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Constable/Director of Public Safety Services - Jay Kehoe  This email address is being protected from spambots. You need JavaScript enabled to view it.

    Animal Control: 860-455-8126
    ST DEEP: 860-424-3011                          

     CT State Police Troop K

       Emergency - 911
       Non-emergency – (860) 465-5400

    Sewer Alarm & Repair
       Emergencies & Alarms: FR Mahoney & Associates (508)765-0051
       Routine Information: Marlborough Building Department (860)295-6202

    Middlesex Hospital
    Blue Hospital SignMarlborough Medical Center
    Emergency Service
    24 hours a day - 7 days a week
    (860) 358-3200
    12 Jones Hollow Rd
    Marlborough, CT 06447
       Need to Schedule an Appointment?
       With SmartER you can book your Marlborough Medical Center Emergency Room visit in advance.