If a mailbox becomes damaged in the process of snow removal operations, it is the homeowner’s responsibility to repair or replace the box, UNLESS a Town vehicle physically strikes the box. Most mailboxes are damaged from the weight of snow. Even at slow speeds, the snow from a plow can damage your mailbox. Therefore, the Town will not be responsible for these damages. If you believe a truck is directly responsible for any mailbox damage, call the department of Public Works at (860) 295-6229.